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What is a Mophie Wireless Charger?
Mophie Wireless Chargers are a convenient and fast way to charge your devices. They allow you to place any Qi-enabled device onto the charger, eliminating the need for cables or cords.
With a Mophie Wireless Charger, you can charge your smartphone, tablet, or other compatible device without having to plug it into an outlet or USB port. The charger is designed with built-in intelligence that detects the optimal charging speed for each device and will adjust as needed.
Check Software Version and Update if Necessary
Before proceeding with the reset process, it is important to check the software version of your Mophie Wireless Charger. This can be done by connecting the device to a laptop or desktop computer and downloading the latest version of the software from Mophie’s website.
Once downloaded, open the application and follow any prompts that appear in order to ensure that the correct software version is installed. If an update is available for your device, it should automatically download and install itself; otherwise, you may need to manually update your device using the newest version from Mophie’s website.
Additionally, make sure all connected devices are up-to-date with their respective software versions in order for everything to function properly after completing a reset.
Steps to Reset the Mophie Wireless Charger

Resetting your Mophie Wireless Charger is a simple and straightforward process. The first step is to disconnect all devices from the charger and turn off the power switch on the side of the device.
Next, press and hold the power button for 10 seconds. You should see an LED light blinking rapidly indicating that the reset has been initiated. Once this flashing stops, release the power button; you have successfully reset your Mophie Wireless Charger.
Finally, reconnect all of your connected devices to ensure they are functioning properly before using your charger again. Following these steps will help keep your Mophie Wireless Charger in good condition and running optimally.
Step 1: Power Off the Mobile Device and Unplug the Charging Cable from It

The first step when resetting your Mophie Wireless Charger is to turn off the power switch and unplug the charging cable from your mobile device. To do this, locate the power button on the side of your device and press it until it turns off.
Then, firmly grasp either end of the charging cable and pull it straight out from the port on your phone. This will ensure that there is no electricity running through the cable when you attempt to reset your charger.
Once you have completed this step, you can proceed with resetting your Mophie Wireless Charger by pressing and holding down its power button for 10 seconds.
Step 2: Unplug the Power Source from the Mobile Device’s Charging Port
Next, unplug the power source from the charging port on your mobile device. This will prevent any electricity from running through the power source and potentially damaging your charger or device.
To do this, grasp either end of the charging cable firmly and then pull it straight away from the port on your phone until it is completely disconnected. You may need to use some force when doing this, so be careful not to damage your phone’s charging port in the process.
Once you have successfully disconnected both ends of the charging cable, you can proceed with resetting your Mophie Wireless Charger by pressing and holding down its power button for 10 seconds.
Step 3: Plug in a Different USB Cable into the Mobile Device’s Charging Port
After disconnecting the power source from the charging port of your mobile device, you will need to plug in a different USB cable. This is important as it ensures that all electricity running through your charger is being diverted away from the device itself.
To do this, find a different USB cable that fits into your phone’s charging port and then insert it firmly. Make sure that the connection is secure and there are no loose wires or cables in sight.
Once you have plugged in a different USB cable, you can move on to resetting your Mophie Wireless Charger by pressing and holding down its power button for 10 seconds.
Step 4: Plug in a Different Power Source into The USB Cable
Once you have disconnected the power source and plugged in a different USB cable into your mobile device’s charging port, the next step is to plug in a different power source into the USB cable. This can be done by using an AC adapter or a wall charger.
Make sure that the outlet is compatible with the power source you are using and that it is properly connected to the USB cable before plugging it into the wall. Once you have successfully plugged in a different power source, press and hold down the Mophie Wireless Charger’s power button for 10 seconds to complete the reset process.
This will ensure that all electricity running through your charger is being diverted away from your device and help restore its original settings.
Step 5: Connect The New USB Cable and Power Source to The Mophie Wireless Charger
Once you have plugged in a different USB cable and power source into your mobile device, the next step is to connect them to the Mophie Wireless Charger. Start by connecting the USB cable to the back of the wireless charger.
Make sure that it is securely connected before plugging in the other end of the USB cable into your device’s charging port. After this, plug in the power source into the wireless charger’s power port.
Finally, press down on the Mophie Wireless Charger’s power button for 10 seconds in order to complete its reset process. This will ensure that all electricity running through your charger is being diverted away from your device and help restore its original settings.
Step 6: Press The Power Button on The Mophie Wireless Charger
Once you have connected the new USB cable and power source to your Mophie Wireless Charger, the next step is to press the power button. To do this, press down on the power button for 10 seconds until the LED indicator light turns green.
This indicates that the charger is now reset and ready to be used with your device. You may also see a flashing blue light which indicates that it is in pairing mode and ready to connect with your device. Keep pressing down on the power button until this light comes on, then you can release it and move onto connecting your device.
Step 7: Wait for A Few Seconds for The Lights on The Mophie Wireless Chargers to Light Up
Once you have pressed the power button and seen the LED indicator light turn green, it’s time to wait for a few seconds while the lights on the Mophie Wireless Chargers come on. This process should take around 15-20 seconds, during which time you will see the lights slowly flickering and pulsing until they all stay lit up.
Once this happens, your new charger is now fully reset and ready for use with your device. During this process, make sure that nothing is obstructing or blocking the lights from being seen properly. If there is anything in their way or blocking them, then your charger won’t be able to reset properly.
Step 8: Reconnect Your Mobile Device to The Mophie Wireless Chargers with A USB Cable
Once the lights on the Mophie Wireless Chargers are lit up, you can start the process of reconnecting your mobile device to them. First, locate a compatible USB cable that fits into your device and then connect one end of the cable to your device and the other end to one of the ports on the Mophie Wireless Chargers.
Make sure that you plug in all cables correctly, as this is essential for a successful connection between your device and the charger. Once everything is connected, simply wait for a few seconds until both devices recognize each other and start charging.
In some cases, this may require you to press a button on either device in order to initiate charging; if so, follow any instructions provided by the manufacturer. Now that your device is connected to the Mophie Wireless Chargers, it should begin to charge right away – enjoy!
Conclusion
In conclusion, troubleshooting your Mophie Wireless Chargers can be a simple process if you follow the steps above. Start by checking your mobile device’s battery level and ensuring all cables are working properly.
Make sure to keep your software up-to-date for compatibility purposes and replace any damaged or faulty wires or cables. If none of these steps works, contact customer support for assistance. By doing so, you can quickly get the most out of your charging experience without unnecessary frustration.