Background on eHarmony
eHarmony is one of the most popular online dating services available. Founded in 2000, it has since become the world’s largest dating website and boasts over 33 million members worldwide.
eHarmony prides itself on its patented Compatibility Matching System, which uses a combination of psychological principles, scientific research, and proprietary algorithms to create matches between compatible singles.
With this system, eHarmony has helped millions of people find meaningful relationships and marriages. However, if you’re not satisfied with your eHarmony experience after one month, you may need to know how to navigate their cancellation policy.
Step-by-Step Guide to Cancelling eHarmony Subscription
For those looking to cancel their eHarmony subscription, the process is relatively straightforward. To get started, simply log into your account and select “Cancel My Subscription” from the menu.
You will then be asked to provide a reason for cancelling, after which you will be given the option to delete or suspend your account.
Logging into Your Account
Logging into your eHarmony account is easy. All you need to do is enter your email address and password, and you’ll be taken to the homepage of your account. From there, you can access all of the features that eHarmony has to offer.
You can search for matches, send messages, view profile information, and more. Additionally, if you forget your password, there is a “Forgot Password?” link on the login page that will take you to another page where you can reset it.
That way, even if you have forgotten your password, you won’t have any trouble gaining access to your account again.
Finding the Cancel Subscription Option
Once you’ve logged into your eHarmony account, you can find the Cancel Subscription option by navigating to the “My Account” page. From here, you will be able to see a list of all the account settings that are available to you. In this list, you should see an option labeled “Cancel Subscription”.
By clicking on this link, you will be taken to a page with more information about canceling your subscription to eHarmony. On this page, it will explain the consequences of ending your subscription and give you the opportunity to confirm that you wish to cancel.
Once confirmed, your subscription will be canceled and no further charges will be taken from your credit card or other payment method used for subscribing.
Completing the Cancellation Process
Once you’ve clicked “Cancel Subscription”, you will be taken to a page that outlines the cancellation process. Here, you will need to provide your full name and email address in order to confirm the cancellation.
In addition, you may also be asked to answer several questions about why you are opting out of eHarmony. After providing this information, you will be given the option to either reinstate your subscription or complete the cancellation process.
If you choose to complete the cancellation process, your account will be closed at the end of your current billing cycle and no further charges will be taken from your credit card or other payment method used for subscribing.
Once completed, any remaining time on your subscription will not be refunded; however, any future charges associated with eHarmony will cease.
Confirming Your Cancellation
Once you’ve completed the cancellation process, it’s important to confirm your cancellation with eHarmony. To do this, simply log into your account and go to the “My Account” section.
Here you will be able to view a message confirming your cancellation request. If you have any questions or concerns regarding the cancellation process, it is best to contact eHarmony directly via email or phone for assistance.
Additionally, if you wish to reinstate your subscription at any time, you can do so by logging in and navigating back to the “My Account” page as well as selecting “Reinstate Subscription”.
Once done, you will be required to provide payment information and agree to the terms of service before being given access once again.
Reasons for Choosing to Cancel with eHarmony
There are a variety of reasons why someone may choose to cancel their eHarmony subscription. For some, the cost may be too great to justify continued use of the service.
Others might find that they’re not getting the results they desire and need a break from trying to find someone compatible. Additionally, some people may choose to cancel due to safety concerns or simply because they have found someone compatible through other means.
Whatever your reason, it is important to note that cancelling your subscription with eHarmony is easy and straightforward. By following the steps outlined above, you can quickly and easily complete the cancellation process without having to worry about fees or further commitments.
Unsatisfactory Customer Care Service
Another potential reason to cancel an eHarmony subscription is unsatisfactory customer care service. From long wait times to unhelpful or rude customer service representatives, poor customer care can be a deal breaker for many people.
If you have experienced inadequate service or feel like you’ve been treated unfairly during your time with eHarmony, it may be worth considering canceling your subscription.
Before doing so however, be sure to read through eHarmony’s cancellation policy and ensure you understand all fees and commitments before making any final decisions.
Additionally, consider filing a complaint with the Better Business Bureau as this could help ensure similar issues don’t happen to other customers in the future.